FAQs

Where can I find help and tips?

Join our forum on Facebook ‘ciaobrow uk’ for tips, advice and help to improve and perfect your lash lift and brow henna and lamination.

How many treatments does each sachet provide?

For lamination and lash lift
- Each sachet can be used on up to 4 clients when stored correctly. There are 10 sachets in a box so depending on your usage, you can perform up to 40 treatments per box.
Henna
-5G Will provide 20-25 treatments

What is the correct way to store opened sachets between clients?

For lamination and lash lift
- Seal the sachet using micropore tape and place inside an airtight container. Good practice would be to write the date on the tape as open solutions will last up to 7 days for treatments and 14 days for patch tests. Remember to massage the sachet before re-opening.
Henna
- Seal the sachet using micropore tape and place inside an airtight container. Good practice would be to write the date on the tape as open sachets will last up to 6 months for treatments and patch tests.

Can I use water to remove step 1, 2, bonding serum and tint?

No - water should not be applied for 24-48 hrs. The solutions are removed with step 3 during the final step of the treatment.

Are your products vegan and animal cruelty free?

Yes! Our entire line is Vegan and Cruelty Free.

Can I perform brow henna/ lamination on clients who have previously had micro-blading?

You can! This gives an even fuller look.

Where should I patch test my clients?

Lamination and lash lift
-Patch test the inner right arm with tint or and the inner left arm with step 1,2,3 and bonder and leave for 48 hrs.
Henna
-Patch test the inner arm and leave for 48 hours

Where can I find advertising materials?

You can purchase a range of materials and apparel from our website

Can I see or share some before and after photos?

We love seeing our customers lash lifts brow laminations and henna brows so please tag us on instagram using the hashtag #ciaobrow. Give us a follow @ciaobrowhenna

Deliveries

When will my order be delivered?

You have the option of standard shipping ( 3-5 days untracked ) or express delivery (1 day tracked)
We ship Monday-Friday before 12pm. You will be emailed confirmation.

Can I add to my order?

If you have forgotten to add a product to your order and your order has not yet been shipped, please email us and we will do our best to help you. (email link)

Training

Do you offer lash lift, brow henna and lamination training?

Get in touch with us to find the educator which best suits your needs and to find out more information. (info@ciaobrow.com or +44 020 80872433)

How do I become a Ciaobrow trainer?

Please contact us via email if this is something which interests you! (info@ciaobrow.com)

I am an academy , can I use your kits for my students?

Yes, please contact us via email if this is something which interests you! (info@ciaobrow.com)
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